Property Valet: The Premier Vacation Rental Management Company in Blue Mountain and Beyond
Offering a Seamless Experience for Homeowners and Guests Alike
Property Valet, founded nearly eight years ago, has evolved into a leading vacation rental management company, providing top-tier services to homeowners and guests in Blue Mountain and beyond. The company’s journey began with a combination of real estate, mortgages, and contracting, but quickly transformed into what it is today: a premier full-service vacation rental company, offering stays of 30 days or less.
Stu, the Director of Business Development, shares, "When Property Valet started, we were offering seasonal rentals and managing properties for homeowners, but our big shift came when we realized there was a huge opportunity to offer a high-quality vacation rental management service. Today, we're focused on providing exceptional experiences not only for homeowners but also for guests who stay in these properties."
A Model Built on Quality and Experience
The Property Valet team operates on a model that emphasizes quality, communication, and a high standard of service for both property owners and guests. The company manages over 130 properties in Blue Mountain, alongside new expansions in Mont Tremblant and Revelstoke.
"We pride ourselves on not just offering a place to stay but creating experiences for our guests that they can’t get at home," says Stu. "We partner with local businesses to offer unique experiences, from ski rentals delivered to the door to guided breathwork and ice baths in the area. Our goal is to create an all-in-one experience for our guests, where they not only have a comfortable place to stay but access to unforgettable activities."
Property Valet’s offerings extend beyond just rental management; the team works with local partners to curate custom packages for guests, helping them to enjoy the very best of the Blue Mountain area. Jenny, Manager of Marketing, highlights, "Our marketing efforts focus on bringing these experiences to life. We leverage social media and digital platforms to showcase not just the property but the full experience of staying in one of our homes."
Expanding to New Markets
While Property Valet started in Blue Mountain, the company has expanded to new locations such as Mont-Tremblant and Revelstoke. With more markets on the horizon, the company's ability to scale is evident in the growth of its offerings. "We’ve seen amazing growth over the past few years, and our expansion into Mont-Tremblant and Revelstoke allows us to offer our services in resort destinations beyond Blue Mountain," shares Stu. "Our focus is always on delivering high-quality homes, excellent service, and local experiences for each guest."
A new service offering, Hostworks, was also introduced to help homeowners outside of Blue Mountain manage their vacation rentals. Hostworks allows homeowners in areas like Muskoka and Toronto to receive the same high-quality management services Property Valet offers while they handle their own housekeeping and maintenance. This product has given the company a mobile solution to grow its presence in new markets.
Local Community Focus
The success of Property Valet is deeply intertwined with the local Blue Mountain community. "We’re part of the fabric of this community," says Stu. "We're involved with local chambers, tourism stakeholders, and the municipal government. We've been here for years, and our relationships with the town and the surrounding businesses are key to our success."
Repeat Clients and Direct Bookings
Property Valet has fostered strong relationships with repeat clients, many of whom return year after year for their vacation rentals. "Communication is key to building trust with our clients," says Dave, director of operations. "Our homeowners and guests know they can rely on us to be there when they need us, whether it’s a text message or a phone call."
The company takes pride in driving direct bookings through its website rather than relying solely on platforms like Airbnb. "We’re proud to exceed our competitors when it comes to direct bookings," Stu shares. "It’s a metric that speaks volumes about how our guests feel about their experience with us."
Looking to the Future
As Property Valet continues to grow, there are no limits to its potential. With plans for more expansion and the launch of new services, the company is committed to maintaining its reputation for excellence while scaling to meet the demand. "We’re not just a local company; we’re a company with global aspirations," says Stu. "As we continue to grow and expand, we’ll keep providing the same level of service and quality that made us successful here in Blue Mountain."